To provide our clients with the highest quality graphic communications and services to enhance their business, products, and services through state-of-the-art equipment, technology and education. To support our employees, providing a safe, encouraging environment for their careers. To care for our environment by minimizing waste, conserving energy, and emphasizing sustainability of natural resources.
Our Mission Statement
Paul Doucette thought he was going to have a long career as an aircraft mechanic, but it became obvious to him that it wasn’t a good fit. He kept his wrenches, but converted to smaller machinery as a technician for the A.B. Dick Company. It’s certainly not a household brand now, but in the early 1980’s A.B. Dick was the primary supplier for a rapidly growing quick printing industry. Paul progressed from repairs to sales, and another lifelong relationship began – a love of all things print.
Circle Graphics, a family-owned duplicating shop on Huntington Avenue, was a regular customer. In 1982, Paul paid a visit to the owner in hopes of selling the latest equipment. The call didn’t turn out as planned. Recently widowed, the owner expressed an interest in selling the company. Paul did his homework. The company was growing and the location was perfect – in the middle of the expanding Longwood Medical District of Boston. Long story short, Paul bought the company.
Paul carefully acquired a few pieces of used equipment, made some repairs, and began growing the small business. Paul recruited a good team and began to spend his time developing a customer base.
The healthcare organizations in the area were receptive to his “can do” attitude, and local museums offered a growing market for the business. Brigham and Women’s Medical Center, the Isabella Stewart Gardner Museum, and Boston’s Museum of Fine Arts became core accounts; business relationships were established that have endured now for over 30 years.
It’s important to have a good place to work. I try to lead by example – I’ll never ask someone else to do something that I’m not willing to do. It’s critical to keep an open dialogue. We’re all looking for new ideas and better ways to operate and I depend on the team for suggestions. Sure, problems occur and it isn’t always easy, but here, everyone pitches in to provide the best for our customers.
For all of us, awareness of our impact on the environment that surrounds us has evolved over time. A lot has changed in the past 30 years and the forestry and printing industries have become increasingly focused on sustainability issues.
Print House has been proactive in our implementation of solutions that benefit the environment. Here are a few examples:
- Conversion from oil-based to soy-based inks
- Installation of “chemistry-free” platemaking systems that don’t generate hazardous waste
- Recycling of all paper waste
- Donation of excess paper to local schools
In the early days, it was evident that the printing industry was faced with environmental issues. As an industry, we’ve come a long way. For my company, environmental responsibility has always been a key concern. We’ve always stayed a step ahead, improving processes and moving forward to reduce our environmental impact whenever we can.
Printing isn’t an easy business. Even with all of the technology and automation, it takes an excellent team to get projects done accurately and on time. Print House has succeeded over the decades with dedication from our family of employees.